Terms & Conditions

By browsing or shopping on our site, you agree to the following terms. We keep things simple, clear, and fair.

1. Use of Our Website

  • Use this site for personal, non-commercial purposes
  • Provide accurate and complete information at checkout
  • Not attempt to interfere with the site’s security or functionality
  • Respect our brand, content, and imagery — they are protected by copyright

2. Orders & Payment

  • All prices are listed in EGP and include applicable taxes unless stated otherwise
  • Orders are confirmed once payment is successfully processed
  • We reserve the right to refuse or cancel orders for any reason, including suspected fraud or misuse

3. Product Availability

We do our best to keep everything in stock, but availability is not guaranteed. If an item you’ve purchased becomes unavailable, we’ll notify you and issue a full refund.

4. Returns & Refunds

We accept returns within 14 days of delivery. See our Returns Policy for complete details. Refunds are processed within 5 business days after we receive and inspect the returned item.

5. Privacy & Data

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect and use your data.

6. Intellectual Property

All content on FeeLuxe including product descriptions, images, branding, and design is our property or licensed for our use. You may not reproduce or use it without written permission.

7. Modifications

We may update these Terms at any time. Continued use of our website means you agree to the current version.

8. Contact

Have questions? Reach out to us at support@feeluxe.shop. We’re here to help gracefully and professionally.